LUL Service Control

News, reports and information for London Underground service control staff

Osborne House Service Control strike dates announced

BREAKDOWN IN INDUSTRIAL RELATIONS, SERVICE CONTROL, OSBORNE HOUSE - LONDON UNDERGROUND (LUL/14/2)

Further to my previous Circular (IR/339/20, 27th August 2020), this ballot has since concluded and our Service Control members at Osborne House have once again delivered a magnificent - and unanimous - vote to take strike action and action short of a strike. They have made their views crystal clear to management and for that they are to be congratulated on achieving another powerful vote in relation to their ongoing dispute.

Service Control News, September 2020

PAY BANDS, 4LM, HSCC GRADING & MORE!
For many years, Service Control has been ticking on by quietly in the background but more and more we are finding Service Control are coming under attack. Whether it be attempts to undermine their terms and conditions with retired staff, cutting of numbers or reneging on ACAS agreements. The Service Control family has come together and decided enough is enough and now is the time to make a stand. With this in mind your reps have put together all the issues that have been left unresolved and prevalent for years and will be demanding change.

Service control dispute update: RMT to conduct a ballot of affected members

BREAKDOWN IN INDUSTRIAL RELATIONS, SERVICE CONTROL, OSBORNE HOUSE - LONDON UNDERGROUND (LUL/14/2)

Further to my previous (Circular IR/109/20, 18th March 2020) the Union suspended two strikes related to the above dispute to allow talks at ACAS to take place. It was made clear to management at the time that the dispute is ongoing and would not be resolved until industrial relations at Osborne House had improved sufficiently and all members' concerns had been addressed for good.

Breakdown in industrial relations at Hammersmith Service Control Centre

BREAKDOWN IN INDUSTRIAL RELATIONS, HAMMERSMITH SERVICE CONTROL CENTRE - LONDON UNDERGROUND (LUL/14/2)

Over recent years, RMT Reps have raised various issues concerning recruitment and retention within Service Control to London Underground. However, management have failed to act to resolve these matters and having considered a report from the Lead Officer, the National Executive Committee has declared a breakdown in industrial relations at Hammersmith Service Control Centre due to the following:-

'Zero hours' employment in Tube control rooms unacceptable

USE OF RETIRED STAFF VIA AGENCY CONTRACTS, SERVICE CONTROL - LONDON UNDERGROUND (LUL/13/2)

I previously advised you that a dispute situation arose when London Underground sought to bring back retired staff in to perform Service Control duties, but on agency terms and conditions and on zero hours contracts (Ref: IR/159/20, 1st May 2020).

Service control strike threat forces management to change direction

BREAKDOWN IN INDUSTRIAL RELATIONS, SERVICE CONTROL, OSBORNE HOUSE - LONDON UNDERGROUND (LUL/14/2)

I previously advised you of the magnificent and unanimous 15-0 vote of our Service Controller members at Osborne House to take strike action (Ref: IR/023/20, 15th January 2020) over a breakdown in industrial relations at the location.

RMT writes to LU to discuss concerns about CBTC system

INTRODUCTION OF CBTC, METROPOLITAN LINE - LONDON UNDERGROUND (LUL/14/2)

I previously advised you that, with regard to a resolution submitted by our Neasden Branch which highlighted a number of areas of concern for members working in Trains, Stations and Service Control over the introduction of the new Communication Based Train Control (CBTC), I was instructed to inform London Underground that a failure to address these matters would result in a dispute situation existing (Ref: IR/515/19, 18th December 2019).

'Appalling conditions of work at Hammersmith Service Control Centre'

Subject: WORKING CONDITIONS, HAMMERSMITH SERVICE CONTROL CENTRE – LONDON UNDERGROUND

That we note the resolution from our London Transport Regional Council regarding the appalling conditions of work at Hammersmith Service Control Centre.

Accordingly, we instruct the Generally Secretary to arrange an urgent meeting of our Local Tier 1 and Tier 2 Service Control H&S representatives, the Lead Officer, Senior
Assistant General Secretary with members of the NEC in attendance.

Members to be advised by email & text.