LUL Revenue Control

Industial relations within the Revenue dept sank to an all time low last week with an appalling attack on the RMT reps within the dept, by the centurian manager, in an email to all staff.

The email, full of gross untuths, misleading suggestions and anti union retoric, lays bare the depts full contempt for the RMT and the machinary.

Since last september, RMT reps have , via the level one process, agreed in good faith, arrangements to enhance work life balance and other issues, only to then see the arrangements made, regulary ignored by DRCMs and Centurian managers.

Attached is London Undergrounds 'Discipline at work procedure 2004' and the 'Discipline Support Pack.

This is the first part of a two part article taken from our newsletter on fighting job cuts. You can download it from here or request copies here

LUL management’s actions are creating problems for staff in all functions. RMT will be producing a series of leaflets giving detail, information and advice for members in each area. Here is a summary:

Stations
Station staff have been hammered since OSP slashed staffing level. Even if some posts are restored, management’s plan is to stretch us further and work us even harder.
To prepare for this, management are leaving duties uncovered, vacancies unfilled and station unstaffed, and repeatedly try to get staff to work outside the rules.

We note the report from our Regional Organiser attaching responses from our representatives. We welcome the news that the situation is improving and issues are being addressed, but having discussed the matter with our representatives, we are disappointed that some problems continue.

We instruct the General Secretary to continue to monitor the situation, to seek regular reports from our representatives, and to ensure that our revenue control members are kept informed.

London Transport Regional Council, branches and Revenue Control representatives to be advised.

We note the resolution from our London Transport Regional Council, and share its concern that ‘Wave And Pay’ forms part of London Underground Ltd’s plan to remove ticket office and other station staff.

In line with the resolution, we instruct the General Secretary to:

1. contact the Greater London Assembly to find out TfL’s response to the Assembly’s questions, especially where they relate to ticket office staffing
2. work with supportive GLA and TfL Board members to maintain ticket office staff on stations
   

Revenue control members across London underground are looking at what action to take in response to several issues now impacting the deparment. They include:

• Christmas Leave being cancelled, even though already agreed
• Duty mangers trying their hardest not to grant requests for odd days leave
• Flexible working and mutual swaps being ripped up
• Staff being coerced to break the framework to take part in special exercises
• Morale at an all-time low