Opposing cuts in staffing levels and jobs
A freedom of information request shows that it takes on average nearly 11 minutes to resolve a query for customers calling the Oyster Helpline.
Is this what TfL and LU see as staying true to their vision of world class customer service when discussing job cuts? Is 11 minutes on a telephone better service than a face to face chat with staff in a ticket office?
In 1998, the recently-elected New Labour government announced a ‘public-private partnership’ for London Underground. Operations would remain in the public sector, but the infrastructure would transfer to private consortia on 30-year leases.
RAIL UNION RMT is backing a lobby by the Justice 4 Jarvis Workers campaign of Network Rail chief Iain Coucher this Wednesday (28th April) as the union continues the fight to save 1200 workers from being dumped on the dole following the collapse of the company last month.
Justice 4 Jarvis workers from across the UK will be taking their case to the doorstep of Network Rail, and it’s Chief Executive Iain Coucher, at 1pm on Wednesday 28th April at King's Place, 90 York Way, London N1 9AG or meet at Unity House at 12:00
Submitted by Roy Carey
April 22nd 2010 OSP DUTY MANAGER UPDATE
I would like to take this opportunity to make it clear, at the MATS Functional Council OSP meeting on 22/04/2010, the RMT and all other unions involved REFUSED to discuss the job cuts and in fact did not discuss any issue.
(cont'd see attachment)
A proposed change to the rule book, dated the end of last year, suggests that train operators could detrain on their own if a train is stalled without communications in a tunnel for more than half an hour.
The proposal document details how you should walk ahead of the customers making efforts to ensure they are all following and get them to pass on information amongst themselves about trip hazards. At points using telephone wires to turn of traction current. When you get to the next station get staff assistance if this is possible. This would suggest that it may not be possible to find staff at a section 12 station.
Download the full document to make up your own mind about whether it is safe and what it means for the future of staffing levels on stations were it to be implemented.
I have written to over 50 disabled people's organisations in and around London about London Underground's proposed job cuts. Read the letter below ...
I am writing on behalf of the RMT trade union to alert you to London Underground’s plan to cut 800 station staff posts and to severely reduce its ticket office opening hours. I believe that this move will seriously reduce the service that London Underground offers its passengers, and will have a particularly adverse effect on disabled passengers.
Friday 23rd of April 1pm (1300hrs) at Liverpool Street Station outside McDonald's
We will be gathering to leaflet the public with news about the planned jobs cull and invite them to sign the petition.
Please come along to show your support for the cause and make an impact!
A flyer to advertise the day is attached.
London Underground management stated today that they are not prepared to negotiate with the trade unions about its plan to cut 800 jobs, mainly on stations. The unions have insisted that we have the right to negotiate on this issue, to argue against the job cuts, and have referred the issue to ACAS.
LU management say that they are only prepared to 'consult' the unions about the cuts, and to 'negotiate' only about their impact eg. new rosters. The difference is important:
This resolution, submitted by Finsbury Park and seconded by Stratford no.1, was carried unanimously by the April meeting of the Regional Council ...
A dozen RMT reps and activists leafleted passengers coming in and out of Bank station yesterday, Monday 12 April. They dished out hundreds of leaflets and invited people to sign RMT's petition against the job cuts. After just an hour, several sheets of the petition were full of names.
RMT will be appearing outside various stations over the coming weeks, giving out leaflets and collecting signatures. Keep checking back to this website for dates and details - and join us if you can!