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LONDON UNDERGROUND’S biggest union has demanded an explanation from Tube bosses after a signal failure at Farringdon last night left passengers stranded without advice or help to finish their journeys.
RMT has learned that passengers on Metropolitan and Circle and Hammersmith and City trains spent up to 45 minutes between Kings Cross and Farringdon stations, missing last onward connections with other lines, and were given no help to finish their journeys.
“It is down to LUL bosses to make sure that passengers can finish their journeys if a failure like this occurs, either by holding connections or laying on taxis, but it seems that nothing was in place,” RMT general secretary Bob Crow said today.
“When there is nothing in place to ensure that passengers are provided with advice, let alone a taxi it leaves our members in the firing line, and Tube bosses have some explaining to do.
“LUL should also concentrate on resolving the present dispute with former Metronet signalling workers and running the signalling system the capital needs and deserves,” Bob Crow said.
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