Resolution: Petition Against £5 Minimum

This resolution, submitted by Stratford no.1 branch and seconded by East Ham branch, was carried by the March meeting of the Regional Council.

This Regional Council resolves to organise a petition of all station staff against London Underground's policy of a minimum £5 Oyster top-up at the ticket office window.

We believe that we have public support on this issue. Ticket office staff feel uncomfortable about telling customers that they can only put £5 on their Oyster, especially when the customer may not have the money. Station Supervisors and CSAs feel uncomfortable because customers could become confrontational with the risk of assault. Staff are also concerned that customers forced to go back out of the station to get a top-up may get stranded or assaulted.

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