Who Benefits From Closing Ticket Offices? London Midland By One Million Pound

Leaked Documents Show London Midland Plan To Pocket £1.25m From Closing Ticket Offices And Sacking Staff

RAIL UNION RMT today published leaked internal documents showing that London Midland plan to profit to the tune of £1.25 million a year from their programme of savage cuts to ticket offices and staffing levels.

London Midland are blazing a trail for the McNulty plans to axe ticket offices and eliminate station staff and, as RMT have exposed from leaked Department of Transport emails, are doing so in direct collusion with the Government.

“These leaked documents show that for vandalising ticket offices and destroying jobs across the service London Midland and its shareholders stand to profit to the tune of £1.25 million." ~ Bob Crow

Now leaked financial reports, marked CONFIDENTIAL, show that the company owned by Govia , plan to make a cash profit of one and quarter million pounds from the ticket office closures in the face of total opposition from staff, passengers, transport groups and disability organisations.

The London Midland plans would close a dozen ticket offices completely, result in savage cuts at 86 out of ninety offices and threaten over 100 jobs. They have been opposed by 18000 people in responses to the public consultation along with passenger groups, statutory monitors, disabled groups and politicians.

RMT General Secretary Bob Crow said:

“These leaked documents show that for vandalising ticket offices and destroying jobs across the service London Midland and its shareholders stand to profit to the tune of £1.25 million.

“We warned from the leaked DfT emails that this was a “cash for closures” programme and the extent of the money that the company plan to rake in from this scandalous assault on jobs and services is now laid bare.

“Passengers, staff, politicians and user groups will be rightly angry when they see what this trail-blazer for the McNulty cuts means in cash terms for the profiteering private rail companies and we will be using this information to jack up the national campaign of resistance to ticket office closures.”

You can see the document here.

> RMT National News

Friday, 16th October
RAIL UNION RMT members working as Train Managers for Chiltern Railways will take a further 24 hours of strike action this Saturday (17 October) as the company continues to refuse to provide guarantees over the safety-critical role of the second person on board proposed East West Rail services.
Thursday, 15th October
Maritime union RMT has welcomed Skills England’s decision on the future of maritime apprenticeships, including the vital Seafarer Deck Rating apprenticeship, which plays a crucial role in supporting jobs, skills and careers in Britain’s coastal communities.
Thursday, 15th October
OFFSHORE UNION RMT has condemned the introduction of Offshore Energy UK’s (OEUK) safe weight limit policy which comes into effect on 01 November 2026, warning that the restrictions could have serious consequences for offshore workers, their employment, and their livelihoods.
Monday, 12th October
An RMT member employed as a London Underground Revenue Control Inspector faces possible dismissal after intervening during an assault on staff and a passenger at Bond Street station.
Friday, 9th October
RMT members working as Train Managers for Chiltern Railways will be taking 24-hour strike action tomorrow (Saturday 10th October and also Saturday 17th October) after the company refused to provide guarantees over the safety critical role of the second person on board proposed East West Rail services.