Ticket Office Use Increases As Boris Plans To Shut Them All

New figures obtained by the Labour Group on the GLA and released today show a net increase in total transactions at tube ticket offices from 7.418 million in 2012 to 7.577 million in 2013 – making a nonsense of claims that the booking offices are in decline and some sort of relic from the past.

The latest figures come hot on the tail of other research which has exposed the fact that David Cameron’s claim in Parliament that “only 3% of transactions now involve ticket offices” is totally misleading and disingenuous .

“The news that total transactions at ticket offices are on the rise knocks into a cocked hat the argument that the booking offices, and the staff who operate them, are some kind of relic from the past." - Bob Crow

Independent research by fullfact.org shows that the truth is that one in five journeys, 20%, originate at a ticket office.

RMT General Secretary Bob Crow said:

“As the detailed discussions on ticket offices and staffing station-by-station are under way more facts that expose the truth about ticket office usage are emerging which will fuel RMT’s case against the closures and against the job losses.

“The news that total transactions at ticket offices are on the rise knocks into a cocked hat the argument that the booking offices, and the staff who operate them, are some kind of relic from the past.

“Tube bosses and the Mayor must take note of the new and growing evidence that they have called this one wrong and that the case for cuts and closures is being systematically demolished before their eyes.”

> RMT National News

Sunday, 23rd August
RAIL union RMT called for a root and branch review of railway operational control centres following another outage forcing most CrossCountry train services to be cancelled.
Saturday, 22nd August
RMT members working at East Midlands Railway (EMR) will take further 48-hour strike action starting from Sunday August 30 over ongoing safety concerns and major train faults.
Friday, 21st August
Seafarers’ union RMT has secured another pay win for seafarers at Stena Line which represent uplifts of up to nearly 25 per cent in addition to the annual pay increase for 2026.
Thursday, 20th August
RAIL union RMT has called on the government to instruct Northern Trains to cease trials that reduce gate line operations.
Thursday, 20th August
Seafarers union RMT today marked a significant victory for seafarers' pensions after P&O Ferries paid over £90 million it owed to the Merchant Navy Ratings Pension Fund (MNRPF).