RMT urges public to engage in London Travel Watch survey on ticket office closures

TUBE UNION RMT today urged the public to respond to the London Travel Watch review of ticket office closures with a message that this is an opportunity to press for a reversal of the cuts and closures programme.

Ignoring evidence from passengers, transport consultants, RMT and other unions, Transport for London pressed ahead with closing nearly all London Underground ticket offices. It has now been forced to admit under the new Mayor that the process was effectively bodged from start to finish in the dash to save money.

The closure of ticket offices was not evidence based – it occurred without TfL consulting passengers or adequately trialing the impact first. However, following renewed lobbying from RMT and others, a review of the closure programme is now taking place. 

London Travel Watch is the passenger body which has been commissioned to carry out a survey of passengers. The union will be contributing to this review and is calling and staff and the travelling public to play their part to the full at the following link:


RMT General Secretary Mick Cash said:
“The closure of ticket offices on the Underground, and on the national rail network, remains an important battleground for RMT members, the trade union movement and the passengers who rely on these essential services. This London Travel Watch review gives us an opportunity to press for the reversal of this ill-conceived, cash-led programme which has also seen 800 jobs axed and access to transport services sacrificed without any thought for the consequences.

“The union is committed to a major fight to force back the cuts bulldozer at TFL which has already turned London Underground into far more dangerous place for staff and passengers alike as the incident at Canning Town proved conclusively. The union is looking at all possible options as we take that campaign forwards.”


> RMT National News

Wednesday, 1st July
Adelphi hotel union RMT today slammed plans by owners Britannia to axe nearly half of the staff under the cover of the Covid-19 pandemic.
Wednesday, 1st July
TRANSPORT UNION RMT called on the Government to ensure the COVID19 recovery does not make climate crisis worse in response to the transport use statistics released today by the Department for Transport today that show car use continuing to rise rapidly towards pre-COVID19 crisis levels.
Tuesday, 30th June
RMT calls for Government to prioritise crucial transport investment to boost jobs and the economy
Tuesday, 30th June
FERRIES Union RMT today responded with concern at Danish operator DFDS’s announcement of 650 redundancies, including on ferry routes from the UK.
Monday, 29th June
RMT says new Transport for London Commissioner must give Underground cleaners the same free travel pass he is entitled to