These briefing notes are taken from London Underground bosses' 'Fit For The Future Stations staff info pack.' It's also attached below.
The Proposals
LUL are proposing to make some fundamental changes.
DSM Job ceases to exist
Station Supervisor job ceases to exist
Station Control Room Assistant ceases to exist
Station Assistant Multi-Functinal ceases to exist
CSA continues but we don;t yet know what the role will entail
The rolls that cease to exist will become ‘area managers’, ‘customer service management’ and ‘Frontline Customer Service staff.’
Area managers include GSM, DSM and SS1
customer service management include SS2, SS3, SSMF and service control room assistants.
Frontline Customer Service staff include Station Assistant Multi-Functional and
Customer Service Assistant.
People in roles being cut may be able to make an enquiry regarding voluntary severance.
Stations split up in Gateway, Destination, Local and Metro.
Gateway will be Euston, Heathrow 123, Kings Cross St Pancras, Liverpool Street, Paddington and Victoria with. Metro will be busy stations such Waterloo. Metro stations will be in inner London with ‘dedicated customer service staff’ and finally local stations in the suburbs of London will have ‘staff stationed in the ticket hall.’ Pay rates are unknown and it is not clear that station staff will continue to be paid the same rate across London.